At present we use a third party delivery company and due to the nature of the product and their delivery network, they are not able to provide any live tracking information. If you contact us on 01789 868058 or email us at sales@quicktanks.co.uk we will be able to provide an update for you.
Once you have placed your order with us, we typically dispatch the same day if we receive the order before 10am on a 48 hour delivery service. If you need the delivery to take place on a specific day, this is usually achievable if we have at least 2 days notice.
When your item has been dispatched we will email you to let you know, including the approximate days of delivery. We will also ask you to confirm your delivery address, telephone number and any restrictions that may be near by.
Please remember that these are extremely large items, unlike having a small item delivered by Hermes in a small car, it is highly likely that the courier will have a very large vehicle so it is vital that we have as much information regarding your location as soon as possible, such as narrow lanes or local vehicle restrictions.
Please check your tank before offloading, In the unlikely event that your tank arrives damaged, please refuse the delivery, as you may become liable for signing for it in good condition. If possible, please send us pictures as soon as possible. If we, or the transport company, are at fault we will of course send out a replacement.